How To Buy

How to buy
from SunMaxx Solar

SunMaxx Solar provides a variety of ways our customers can purchase authentic SunMaxx Solar hot water products.  

  • Shop Direct & Online

    We offer online shopping for most accessories, solar collectors, storage tanks, and pre-packaged kits. To get started, click here to view our store or any of our product info pages. 

  • Network Of Dedicated, Professional Installers

    Want to have the system installed by a professional? Purchase from one of our installation partners.

  • Distributors

    SunMaxx Solar offers products through distribution in Germany and the Untied States. For a distributor in your area, please contact us

Shipping &
Return Policy

SunMaxx Solar provides a variety of ways our customers can purchase authentic SunMaxx Solar hot water products.  

  • Lead times

    SunMaxx Solar is a manufacturer of solar hot water equipment. Factory direct orders from our New  York facilities have a lead time of 60 days for non-stock items. We do maintain inventory in New York and California, for urgent deliveries. All stock items require a processing time of 2-3 days depending on the size of the order and current warehouse order queues. 

  • International Delivery 

    SunMaxx Solar offers worldwide delivery services. For accurate quotations, please contact our sales team for a competitive quotation. 

  • Pickups 

    SunMaxx Solar offers pickups at our New York facility in Bainbridge, New York. Please call to schedule a pickup in advance (3 days in advance). 

  • Crating

    All freight shipments are prepared in wooden crates to prevent damage during transportation. 

Return Policy: 

We recommend speaking with our team prior to ordering online to ensure you order the correct items. In the unlikely event you will need to returns items from your purchase, the following terms apply.

Non-returnable items: All solar collectors, glycol, storage tanks, heat exchangers, and solar piping. Exceptions may be made for unopened items which are in new condition and available for resale.

Returnable items: All accessories which are in NEW condition available for resale. Items which are not in new condition may not be returned.

Refunds:  All refunds will be processed within (7) business days from the date the returned items were returned and inspected to be in new condition.

Shipping Costs:  All shipping costs (return and sending) are the responsibility of the buyer and 100% non-refundable.


We want our customers to receive their product in new and working condition. Since solar hot water equipment is fragile and has a high probability of being damaged by the freight companies, we require all freight shipments to be crated (unless you are picking up the goods from our facilities).

Crating Fees: 

  • 48″ x 48″ (L X W): $199.95
  • 105″ x 48″ (L X W): $299.95

To determine the number of required crates, please contact our sales team for a freight estimate.

Payment Methods:

We accept all forms of payment including.

  • Credit Card

    All buyers using credit card are required to pay the credit card processing fee of (3%). We accept all major credit cards.

  • Paypal

    All buyers using Paypal are required to pay the associated processing fee’s of using paypal. 

  • Wire transfer

    Wire transfer in USD or EUR is available.  

  • NET Terms

    Open account payment terms are only available on a case by case basis according to the project type and location. Please contact our sales department for further information.  

  • Letter of Credit

    Payment by letter of credit is not allowed.  


Ready To Get Started?

Get more information or order our Evacuated Tube Collectors: