FAQs

Frequently Asked Questions


The SunMaxx Solar Collectors and PrePackaged Kits have recently passed testing for SRCC Certification at the FSEC Institute in Florida. While SRCC Certification is not mandatory to sell, purchase or install a Solar Hot Water System, the Certification does bring several significant benefits to SunMaxx Solar Hot Water customers across the United States. These include:
  • SunMaxx Collectors Qualify for all Federal Solar Incentives and Tax Credits
  • SunMaxx Collectors Qualify for all State Solar Incentives and Tax Credits
  • SunMaxx Collectors are Verified as Performing on par with all Leading Solar Collectors
  • You can Trust the SunMaxx Name – and you do not Have to take our word for it!
  • SunMaxx Collectors are Rated for use in:
    • Commercial Applications
    • Large Residential Applications (Hotels, Resorts, Condos, etc)
    • Industrial & Agricultural Applications
    • Municipal (Government) Applications
  • SunMaxx Collectors Deliver Tested, Trusted Performance Everyday!

1.01 Is the sensor bad?

  • Check the solar controller to view sensor reading
  • If sensor reading is a dash this normally indicates an error
  • Check if controller screen indicates error as well (if sensor errors you'll see this on screen)
  • If sensor is reading very high temperature (if dark outside), its common the sensor needs to be replaced

Products in Step

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1.02 Sensor replacement

  1. Check sensor connections at the solar controller (to make sure the wires are properly installed)
  2. Follow the sensor from solar controller to its location point. (check system schematic to see where the sensor is installed that is giving an error).
  • Uninstall faulty sensor from collector's temperature well
  • If there are existing wire connectors uninstall sensor at this place, if not cut the wire and install new sensor with scotch lock
    • Connect red wires with one scotch lock and white with second one
  • Reinstall sensor in collector's temperature well
    • Push as far as you will feel the resistance
    • Secure sensor with rubber gasket
    • Secure sensor wire with M8 screw at side channel
The United States Government, and most state governments within the United States have implemented credits, rebates, and incentives to help offset the costs of purchasing and installing a Solar Hot Water Heater. While the initial costs of a Solar Hot Water Heater from SunMaxx Solar are generally in the ballpark of 2 to 5 thousand dollars, these credits and other incentives generally bring the payback period of a SunMaxx Solar Hot Water Heater from between 9 and 11 years down to between 3 and 5 years, depending on specific factors.In order for these credits and incentives to be applied to a Solar Hot Water Heater the System must be tested and passed by the SRCC (Solar Rating and Certification Corporation), an independent testing organization designated, and approved by the United States Government and the separate State Governments. SunMaxx Evacuated Tube Solar Collectors are SRCC Certified, making them applicable for all State and Federal Solar Hot Water Incentives & Tax Credits.Federal Solar Tax Credit:Credit Amount: 26% (2020)Maximum Incentive: UncappedApplies to: Solar Hot Water, PVNew York State Tax Credit:Credit Amount: 25%Maximum Incentive: $5,000.00Applies to: Solar Hot Water, PVFor more information on tax credit information, visit the Tax Incentives Database.